THE FINE PRINT

T's & C's | Privacy Policy

Hey there!

You’ve made it to the The Fine Print, which means you’re either really diligent (we love that) or you just want to make sure we’re not about to pull a fast one on you (we won’t).

We know this isn’t the sexiest part of our website, but it’s important. These T&Cs protect you and us, so we can all focus on what we do best, helping coaches and small business owners build, grow, and thrive.

If you have any questions, don’t hesitate to email us at [email protected]

Otherwise, grab a cup of tea (or wine...we don’t judge) and let’s get into it.

TERMS & CONDITIONS.

Business Name: Catalyst For Coaches
Website: https://www.catalyst4coaches.com/
Email: [email protected] 
Last Updated: 10 March 2025

1. Overview

These Terms & Conditions govern your use of https://www.catalyst4coaches.com/ (the "Website") and any services, courses, programs, or digital products provided by Catalyst For Coaches, Cat Valentine and Jessica Simpson (CA Valentine Trust trading as Catalyst For Coaches).

By using our website or purchasing our services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our services immediately.

For any questions, contact [email protected].

2. Services & Payments

2.1 Services Provided: We offer coaching, courses, and business development resources for coaches and small business owners.
2.2 Payment Methods: Payments are processed securely via ThriveCart & Stripe.
2.3 Refund Policy: Refunds are provided in accordance with Australian Consumer Law.
2.4 Payment Plans: If you opt for a payment plan, you agree to complete all payments, even if you no longer wish to participate.

3. Intellectual Property

3.1 All materials, training content, and resources are owned by Catalyst For Coaches.
3.2 You may not copy, distribute, resell, or modify any materials for commercial use without prior written consent.

4. Liability & Disclaimers

4.1 Participation in coaching, programs and events is voluntary, and you acknowledge full responsibility for your well-being.
4.2 Our programs do not replace professional therapy, legal, or financial advice.
4.3 We are not liable for any direct, indirect, or consequential damages resulting from participation in our services.

5. Media Release & Marketing Consent

5.1 By engaging with our services, you agree that we may use photos, testimonials, and recordings for marketing and promotional purposes.
5.2 If you do not wish to be included, you must notify us in writing before your program begins.

6. Privacy & Communications

6.1 Your data is handled in accordance with our Privacy Policy (see above).
6.2 You agree to receive emails related to your purchase and business-related content (unsubscribe anytime).

7. Amendments & Updates

7.1 We may update these Terms & Conditions at any time. Continued use of our website and services constitutes acceptance of any updates.

8. Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes shall be resolved under Australian jurisdiction.

For any questions, contact [email protected].

PRIVACY POLICY.

Business Name: Catalyst For Coaches
Website: https://www.catalyst4coaches.com/
Email: [email protected] 
Last Updated: 10 March 2025

1. Introduction

Catalyst For Coaches (CA Valentine Trust trading as Catalyst For Coaches) ("we", "our", "us") is committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth) (the "Privacy Act") and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect personal information provided through our website https://www.catalyst4coaches.com/ and associated services.

By using our website and engaging with our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

For any privacy-related concerns, please contact us at [email protected].

2. What Personal Information We Collect

We may collect and store personal information, including but not limited to:

• Identity Information: Full name, business name (if applicable), and contact details (email, phone number, address).

• Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via ThriveCart & Stripe. We do not store payment details).

• Technical & Usage Data: IP address, browser type, device information, referral sources, and browsing behaviour (collected through cookies and analytics tools such as Kajabi and Meta).

• Marketing & Communication Preferences: Preferences regarding receiving communications from us, including opt-in and opt-out choices.

3. How We Collect Personal Information

We collect personal information directly from you when you:

• Register for courses, coaching, or other services through our website.

• Complete an online form, quiz, or program application.

• Subscribe to our mailing list or download a free resource.

• Make a payment via ThriveCart or Stripe.

• Engage with us on social media or via email.

We may also collect information automatically via website tracking technologies (such as cookies and analytics tools).

4. How We Use Personal Information

We use personal information for the following purposes:

• Service Delivery: To provide coaching services, courses, and business resources.

• Payments & Transactions: To process payments securely and issue invoices.

• Marketing & Communication: To send relevant content, promotions, and updates (you can opt out at any time).

• Compliance & Legal Obligations: To comply with legal, regulatory, and financial reporting obligations.

5. Disclosure of Personal Information

We do not sell or trade your personal information. However, we may disclose it to:

• Third-Party Service Providers: Kajabi (website & course hosting), ThriveCart & Stripe (payment processing), and Meta / Google (advertising).

• Legal & Compliance Authorities: If required to comply with Australian laws, regulations, or court orders.

• Affiliate & Collaboration Partners: Where relevant for the delivery of services, but only with your prior consent.

6. Data Security & Retention

We take reasonable steps to protect personal information from unauthorised access, misuse, and loss.

• Payment details are processed securely via ThriveCart & Stripe. We do not store your card details unless you specifically request manual payments through Xero.

• Our website operates under Kajabi’s international security and compliance standards.

• Personal data is retained only as long as necessary for legal and business purposes.

If you wish to request deletion of your personal data, contact us at [email protected].

7. Your Rights & Choices

Under the Privacy Act 1988 (Cth), you have the right to:

• Access & Correct Information: Request access to or correction of your personal data.

• Withdraw Consent: Opt out of marketing communications at any time via the unsubscribe link in emails.

• Complain About a Breach: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act.

For all privacy-related requests, email [email protected].